Fix Prime Video on Fire Stick and Smart TV
Steps to Clear Cache and Data for Prime Video App:
For Fire TV:
Go to Settings on your Fire TV.
Select Applications.
Choose Manage Installed Applications.
Select Prime Video.
Clear Cache and then Clear Data.
For Fire Stick:
Go to Settings on your Fire Stick.
Select Applications.
Choose Appstore.
Ensure Automatic Updates is enabled.
Press and hold the Select and Play/Pause buttons simultaneously for five seconds.
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