Got an Insignia TV With a Black Screen?
Causes & Solutions
If your Insignia TV has a black screen and you can't figure out why, try some simple troubleshooting steps. In most cases, you’ll be able to fix the issue without calling a professional.
Check the Power Source
Make sure that the power cord is securely plugged into an outlet and that the outlet is working. Try plugging the TV into a different outlet to see if that fixes the problem.
Check the Input Source
Make sure that the correct input source is selected. You can do this by pressing the “Source” button on your TV remote.
Reset the TV
If the above steps don't work, you can try resetting the TV. To do this, unplug the TV from the power outlet and wait for 30 seconds. Then, plug the TV back in and turn it on.
Update the TV's Firmware
If your TV has a black screen and the above steps don't work, you may need to update the TV's firmware. You can do this by downloading the latest firmware update from Insignia's website and following the instructions on the website.
Contact Insignia Support
If you've tried all of the above steps and your TV still has a black screen, you can contact Insignia support for help. You can reach Insignia support by phone, email, or chat.
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